Shipping policy

Shipping Made Easier

With one well-stocked distribution center, we can reach 62% of our customers by 1-day ground shipping from their primary DC.

Preferred Shipper will be FedEx Ground or UPS Ground unless specified during check out.  USPS do not qualify for shipping discounts.

Pet Palette Distribution has the right to modify or restrict our shipping policy at any time.

• $99.00 minimum order.
• Orders ship within 1-2 business days. If we can ship your order sooner, we will!
• If you have an order that requires special attention, please email orders@petpalette.com immediately after checkout.
  
• Orders are processed individually and cannot be combined to meet the free shipping minimum.
• Pet Palette Distribution does not charge credit cards until orders ship! We accept Visa, MasterCard, and AMEX. Sorry, no PayPal or wire transfers. are accepted.
• Free Standard Ground Shipping
  *Orders of $299 or more after discounts, ship free via FedEx Ground or UPS Ground via the contiguous continental U.S. States only.
  *Shipping discounts applied to in-stock items only once order is confirmed.